Grievance Redressal Mechanism (GRM)

How the GRM Works

Your complaints are taken seriously. Here's how we handle them.

1. Submit

Fill out the form below with your complaint details. All submissions are confidential.

2. Receive Ticket

You'll receive a unique ticket number to track the status of your complaint.

3. Review

Our team will review your complaint within 5 working days.

4. Resolution

You'll be notified of the outcome and actions taken to resolve your issue.

Submit Your Grievance

All fields marked with * are required. Your information will be kept confidential.

Full Name *

Please enter your name.

Email Address

Phone Number

District

Complaint Type

Attachment (PDF/Image, max 5MB)

Subject *

Please enter a subject.

Description *

Please describe your complaint.

I confirm that the information provided is accurate and I consent to NHSP-KP processing this complaint.

You must agree to submit.

Confidentiality Assurance

All grievances submitted through this system are treated with strict confidentiality. No retaliation will be tolerated against complainants. For urgent matters, contact us at 091-9216454.